How to Use Webmail by cPanel: Step-by-Step User Guide

This step-by-step guide will help you navigate and manage your Webmail account provided through cPanel. Whether you’re logging in for the first time, checking your inbox, sending emails, organizing folders like Sent, Drafts, Trash, and Spam, or accessing tools like the Calendar and Contacts — this knowledge base article offers clear instructions for every feature. Perfect for beginners and regular users, this guide helps you make the most of your cPanel Webmail experience with ease and confidence.

Step 1: Log In

Image 01. Log in page

Step 2: Accessing Roundcube Webmail

Image 02. Open Box

Step 3: Understand the Inbox

Image 02. Inbox page

Step 4: What is the Draft Folder?

Image 03. Draft page

Step 5: What is the Sent Mail Folder?

Image 04. Sent Mail page

Step 6: What is the Trash Folder?

Important:
Use this folder to recover mistakenly deleted emails or clean up your mailbox.
Image 05. Trash page

Step 7: What is the Junk Folder?

The Junk folder stores unwanted or suspicious emails, often referred to as Spam mail.
Image 06. Junk page

Step 8: What is the Archive Folder?

The Archive page stores emails you want to keep but don't need in your main Inbox. It helps you organize your mailbox without deleting important messages.
Image 07. Archive page

Step 9: How to Compose an Email

The Compose button allows you to create and send a new email.

How to Compose an Email:

A new window will open where you can fill in:

You can also:

Once done, click the Send button.

Additional Options:

Use this feature to communicate clearly and professionally with internal or external contacts.

Image 08. Compose email

Step 10: What is the Calendar Folder?

The Calendar page allows you to schedule, view, and manage your events, appointments, and meetings directly within Webmail.
Image 09. Calendar page

Step 11: How to Add a Signature

Adding a signature to your email ensures professional communication by automatically including your contact details and company info.

How to add signature:

A new window will open where you can fill in:

Once done, click the Save button.

Your signature will now appear in your outgoing emails.

Image 10. Add Signature

Step 12: How to Log out?

Log out to protect our email account from unauthorized access, especially when using shared or public devices.
Image 11. Log out